Wednesday, April 15, 2009

Cultural Differences in Communication

In a famous book on Shogun Management, the author brings out the differences in the level of communication of the Americans and the Japanese at the work place.


He elaborates how the Americans believe in fully expressing their thoughts and that too verbally; any vacuum in speech disturbs them and is highly unwelcome. On the other hand, the Japanese pick up Non-Verbal cues and give importance to silent contemplation during discussions and meetings.

2 comments:

aka Ken said...

It is very true. Silence is not a bad thing in Japan. Using effective silence and modest behavior are of preferable communication style here.

nancy said...

Thank you Aka. Indeed, I'll be happy if we continue exchanging information on each other's culture. In fact, understanding cultures, truly helps everyone a lot.
The book I had mentioned really brings out the best of American and Japanese culutres.