Writing Formal Letters made easy

Writing Formal Letters

Uploaded by Namrata-Arora-Englishteacher on WiZiQ Tutorials

English Business Letter Requesting for a Coffee-machine in the Office

Here are a few questions based on a Business Letter Requesting for a Coffee-machine in the Office

QUESTION
We request you to kindly consider the ________ to get a coffee machine put up in our branch.
1 Option
2 Proposal
3 Work
4 Chance
5 Installation


QUESTION
The employees working during the night shift often complain about the ________ of beverages.
1 Lack
2 Missing
3 Unavailability
4 Shortage


QUESTION
Moreover, the quantity of coffee served by the vendor during the day is not ________ for everyone.
1 Insufficient
2 Sufficient
3 Complete
4 Incomplete


QUESTION
The installation of the machine would further __________ the monthly expense incurred towards the vendor.
1 Simplify
2 Obligate
3 Nullify
4 Obviate

Business E-mail on Cutting Costs

Here is a list of questions based on a Business E-mail on Cutting Costs

QUESTION
It has been brought to my notice that the inter-departmental and inter-branch courier charges have increased _________ over the last two quarters.
1 Drastically
2 Amazingly
3 Unexpectedly
4 Unknowingly
5 Highly


QUESTION
The unwarranted expenditure needs to be controlled, I’ll suggest the use of e-mails as a better and more _________ medium of communication than courier.
1 Advanced
2 Reliable
3 Economical
4 Specialized
5 Quicker


QUESTION
E-mail is very cost-effective as only the basic Internet charges have to be incurred without any additional __________.
1 Income
2 Overheads
3 Surplus
4 Funds

English Business Complaint Letter on Shortage of goods during transit

Check out this Business Complaint Letter on Shortage of goods during transit

Answer these few questions based on the body of this letter:
Question
We are in receipt of the documents sent by your bank. We _________ delivery of the goods from the port this morning and found that the goods were short by 50 packets.
1 Are taking
2 Have taken
3 Taking
4 Took


Question
As the goods have been found properly packed in wooden cartons, we don’t suspect any kind of __________ during transit.
1 Tampering
2 Corrupting
3 Disturbing
4 Misusing


Question
As there was no problem during transit, it seems to be the mistake of your packing department.
Which of the following sentences best expresses the essential information given in this sentence.
1 The transporter and not you are at fault.
2 You and not the transporter are at fault.
3 Please check your own departments rather than blaming others.
4 As evident, there was no fault on the part of the transporter, we request you to verify with your packing department.


Question
We request you to make the necessary arrangements _____ the provision ____ the goods _____ the earliest.
1 With, for, at
2 For, of, at
3 To, of, from
4 For, for, with

English Buisness Letter on Asking for Feedback on Samples Sent

Here is a Business letter on Asking for Feedback on Samples Sent.

You need to arrange the following sentences of the Letter in the correct order:

A: We have sent the samples by Courier.
B: We really look forward to a healthy and fruitful relationship with your esteemed company.
C: We thank you for taking out time to visit our premises.
D: Kindly acknowledge the receipt of the same and send the Quality Reports at the earliest.

Which of the following is the best way to arrange these sentences?
1 BACD
2 CADB
3 ABCD
4 CBAD

English Business Letter on Payment of Bills by Cheque

Business Letter on Payment of Bills by Cheque

Here is a Letter written by the party who is sending the payment by Cheque to the other party. (In financial terms: Making Payment to the creditor through cheque)

YOU HAVE TO ARRANGE THE FOLLOWING SENTENCES OF THE LETTER IN THE CORRECT ORDER:
A: Kindly acknowledge the receipt of the Cheque.
B: Your letter containing information regarding pending bills has been duly received by us.
C: Please find herewith a Cheque No. 601234 for Rupees Eighty Thousand dated Jan. 19th, 2009 drawn on State Bank of India.
D: We are sending a cheque with the total amount of all bills due.

In what order should the sentences in the letter be arranged?
1. ABCD
2. CADB
3. DABC
4. BDCA

Cultural Differences in Communication

In a famous book on Shogun Management, the author brings out the differences in the level of communication of the Americans and the Japanese at the work place.


He elaborates how the Americans believe in fully expressing their thoughts and that too verbally; any vacuum in speech disturbs them and is highly unwelcome. On the other hand, the Japanese pick up Non-Verbal cues and give importance to silent contemplation during discussions and meetings.

Business Communication

The management in any organization has to make innumerable decisions on matters ranging from handling Supply Chain Management to making Competitive strategies. This involves constant communication from the management to other members in the organization and vice-verse.
No wonder, the role of effective Written Business Communication, holds great significance and thus, employers as well as employees must possess an exceptional talent to write down Policy Statements, Reports, Circulars, Notices, Memos, Letters and E-mails.

Take this test on Business Communication
http://www.wiziq.com/online-tests/1581-business-communication

The test contains miscellaneous questions relating to Business Communication from and to the Management, on a number of issues like Financial, Marketing, MIS, HR decisions.